City of Camas, WA

Getting Started for First-Time Users:

(You can find step-by-step instructions for creating your account by viewing our guide.)

1. Select Register in the top right corner to access the member registration page.
2. Select "Create an Account" at the bottom of the next page and enter your information.
3. A verification email (from Community Access Identity) will be sent to you to complete the process.

Once registration is complete, you will enter specific utility account information:

1. Select the "Utility Billing" link on the right (or bottom of the page if on mobile).
2. Select "Add an Account".
3. Enter your utility account number and Customer ID.

Sign Up for E-Statements

There are many benefits in switching from paper billing to e-statements:

• Reduce paper waste.
• Spend less time sorting through mail since you’ll receive an e-mail notification when your bill arrives.
• Access your bill 24/7 online.

Opting for e-statements is easy!  If you are already registered to manage your account online, simply sign up for e-statements under "Contact Preferences". 

Important Update: Zip Code Validation Required 

Beginning June 15, ZIP code validation will be required for all credit card transactions made through our payment system. This added security measure helps protect cardholders and reduce fraudulent transactions. 

To help avoid payment delays or declined transactions, we encourage all residents and payers to review any saved or stored payment methods before June 15 and confirm that the billing ZIP code entered matches the ZIP code associated with the card on file with your financial institution.  

If your billing address or ZIP code has recently changed, please update your saved payment information as soon as possible. 

Thank you for your attention to this update and for helping us maintain a secure payment experience.